Practical Resources. Meaningful Activities. Supporting Lifestyle Coordinators.

Hello, I'm Birgit Heaney, the person behind Quality Aging.

I've worked in the aged care industry since 1990, holding a variety of positions throughout my career. Of all these roles, I found being a Lifestyle Coordinator the most rewarding.

I hold a Diploma of Community Services (Leisure & Lifestyle), along with additional qualifications relating to aged care, activities and dementia.

My years working in aged care gave me a firsthand understanding of the challenges Lifestyle Coordinators face every day — finding suitable activities, catering for residents with different abilities and interests, completing documentation and, most importantly, finding enough hours in the day to do it all!

That's why Quality Aging exists.

Making Your Job a Little Easier

Quality Aging provides practical, affordable and ready-to-use resources designed to save Lifestyle Coordinators valuable time.

Our growing collection includes interactive games, quizzes, crosswords, reminiscence activities, dementia and Montessori resources, armchair travel experiences, seasonal celebrations, posters, calendars, documentation guides and much more.

We aim to provide resources that are engaging, enjoyable and appropriate for adults, while recognising that every resident has different interests, abilities, preferences and support needs.

Many of our activities also include attendance and participation forms, allowing staff to quickly record resident engagement during an activity and refer to those records when completing their facility's electronic documentation.

We understand that time spent preparing paperwork is time that could be spent engaging with residents.

Putting Residents First

We believe that meaningful activities are an essential part of quality of life in aged care.

Activities should provide opportunities for enjoyment, social connection, independence, personal choice and a sense of purpose.

Whether residents enjoy a challenging quiz, sharing memories, listening to familiar music or simply being part of a group, participation should always be encouraged in ways that respect their individual needs and preferences.

Our resources are designed to help Lifestyle Coordinators create opportunities for residents to remain engaged, connected and valued.

Your Feedback Matters

One of the most important things I've learnt throughout my career is that we achieve more when we share ideas and support one another.

Quality Aging is continually evolving, and many of our resources are developed or improved following suggestions from Lifestyle Coordinators who use them.

If there's something you need, something we could improve or an activity you'd love to see, I genuinely want to hear about it.

When you contact Quality Aging, you're not simply sending an enquiry to a faceless organisation. You're communicating with someone who has worked in your industry and understands the challenges you face.

I personally respond to member enquiries and welcome your suggestions, questions and feedback.

Your experiences help shape the future of Quality Aging.

Working Together to Make a Difference

My goal has always been simple: to help Lifestyle Coordinators spend less time searching for resources and more time creating meaningful experiences for their residents.

Quality Aging isn't just about providing activities. It's about supporting the people who work every day to improve the lives of older Australians.

Together, we can make a difference — one activity, one resident and one meaningful moment at a time.

Warm regards,

Birgit Heaney
Founder, Quality Aging