Providing inclusive, respectful and person-centred care is an essential part of supporting the wellbeing, dignity and individual rights of older Australians.
The Rainbow Tick is a national quality framework designed to help health and aged care organisations create safe, welcoming and inclusive environments for lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ+) people.
Developed by Rainbow Health Australia, the framework consists of six standards that assist organisations in improving inclusive practices, service delivery and cultural safety.
Although Rainbow Tick accreditation is voluntary and separate from the mandatory Aged Care Quality Standards, its principles complement the Strengthened Aged Care Quality Standards, particularly those relating to dignity, respect, diversity, individual choice and person-centred care.
The Six Rainbow Tick Standards
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Organisational Capability – Embedding inclusive practices throughout an organisation.
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Workforce Development – Ensuring staff and volunteers understand and support LGBTIQ+ inclusion.
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Consumer Participation – Encouraging LGBTIQ+ individuals to participate in decisions about services and care.
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A Welcoming and Accessible Organisation – Creating environments where everyone feels safe, respected and included.
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Disclosure and Documentation – Respecting privacy and ensuring personal information is handled sensitively.
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Culturally Safe and Acceptable Services – Providing services that recognise and respond appropriately to individual identities and experiences.
Further Information
For additional information, accreditation guidance and practical resources, visit:
Rainbow Health Australia – Rainbow Tick